

Frequently Asked Questions
Find answers to the most common questions about ECOISM's solutions.

FAQ

FAQ - No.4
Support & Maintenance
Q: How often does maintenance need to be performed?
A:
Our Energy Saving Panel (ESP) is designed for non-maintenance. It is enough to have normal maintenance for CU as usual.
Our Energy Saving System (ESS) continuously monitors the system, providing real-time updates and alerts for any necessary adjustments, subject to the requirements of the client.
Q: How long will the product last?
A:
The guarantee period of ECOISM's products is 1 year. But our robust technology ensures long-term efficiency and reliability, maximising your investment.
Q: Do you provide international support?
A:
Yes, ECOISM offers full support to ensure the smooth operation of our products in Singapore and Indonesia, regardless of your location in the country. Our team is equipped to assist remotely or on-site based on your needs.
Q: Any Other Question?
A:
Contact Us!